HVAC Service, Worry-Free
At Anderson Air, we believe that your HVAC system should be a source of comfort, not concern. Say goodbye to worry and embrace comprehensive home comfort, complete with complimentary annual maintenance and on-demand repairs.
Program Benefits
- Annual Maintenance Included
- No Trip Charges
- Air Filters Included
- No Diagnostic Charges
- Covered Repairs Included
- No Overtime Charges
See How Our Worry-Free Program Compares
Curious to see how our worry-free program stacks up against the rest? Explore the difference and discover why Anderson Air leads the way in delivering unmatched home comfort and peace of mind.
Frequently Asked Questions About the Worry-Free Program
How fast will you service my HVAC system if there are any issues?
As a Premier Program member, you can expect priority service should your heating and cooling system ever need servicing. Please contact Anderson Air, and one of our qualified service technicians will be dispatched to your home, typically within 24 hours.
What is the installation process like, and how long does it take?
The installation is performed by Anderson Air. Installations, in most cases, take about a day. We will set up a time and day for the installation that is most convenient for you and fits your schedule.
Will someone show me how to work the home comfort system and the controls for it?
Yes. Anderson Air will answer all your questions concerning how the home comfort system works, walk you through how to properly operate the new controls, and show you how to change the parts as required.
What brand of equipment do I get with the Premier Program?
Anderson Air is a proud Carrier Authorized Factory Dealer and will equip your home with the best Carrier HVAC system for your needs.
What happens to my old HVAC system?
Anderson Air will safely remove and dispose of your old system in an environmentally friendly manner.
How do I schedule maintenance for my new HVAC system?
Anderson Air will contact you to schedule your annual home comfort system maintenance. However, if you must reschedule that appointment, please contact us to do so at your earliest convenience.
Are there additional costs, other than the Premier Program monthly payment?
No! With the Premier Program, all home comfort system maintenance, consumable parts (such as air filters and UV bulbs), and covered repairs are included per the terms of your Premier Program agreement.
Who do I contact with questions about the home comfort system?
For questions concerning your home comfort system, please contact Anderson Air.
How long does this Premier Program service last? What happens when it ends?
The standard term for the Premier Program is 10 years. At the end of the standard term, you may choose to do any of the following (subject to the terms and conditions of your Premier Program agreement):
- Upgrade to a new system,
- Extend your Premier Program agreement,
- Exercise your purchase option, or
- Return the system.
What if I sell my house?
If you sell your home, you have a couple of options with the Premier Program:
- Contact Anderson Air to apply to transfer the service to the new homeowner. Upon the new homeowner being approved for the Premier Program and executing the required documentation, they will assume responsibility for any remaining payments.
- Contact Service 1st Financial, LLC at inquiries@service1stfinancial.com or by calling toll-free at (888) 342-7005 to exercise your purchase option, as detailed in your Premier Program agreement. Under this option, you will take ownership of the system, and program benefits (such as free maintenance and service calls) will end.
Who do I contact with questions about my bill or making a payment?
For billing questions, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will answer any of your questions. You can contact them via email at inquiries@service1stfinancial.com or by calling toll-free at (888) 342-7005.
Who do I contact if I want to transfer the Premier Program service?
If you wish to transfer your Premier Program agreement, please contact Service 1st Financial, LLC, and one of their dedicated customer service team members will review your options with you. You can contact them via email at inquiries@service1stfinancial.com or by calling toll-free at (888) 342-7005.